Frequently Asked Questions
Got Questions? We’ve Got Straight Answers.
Red Cloak Wood Designs Inc doesn’t leave you guessing. We break down the details: shipping, custom builds, returns, and everything in between. If it’s not in here, hit us up. We don’t do radio silence.
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What makes Red Cloak Wood Designs different from other barnwood bar builders?
Most bars on the market are built with new lumber that’s stained or distressed to look old. Red Cloak uses real reclaimed barnwood pulled from historic Pennsylvania barns that have already survived more than 200 years of harsh winters. That wood has proven its strength, stability, and durability long before it ever becomes a bar.
Is reclaimed barn wood really better than new wood?
Yes, especially for a bar that needs to hold up over time. Reclaimed barn wood is denser, stronger, and far more stable than most modern lumber. New wood may look good at first, but it hasn’t gone through decades of expansion, contraction, and weather exposure. Barn wood already has, which is why it performs better long term.
Are Red Cloak bars safe for outdoor use?
They are built for it. Every Red Cloak bar is sealed using a marine-grade, patented formula designed to withstand fresh water, salt water, humidity, spills, and temperature changes. The same type of finish trusted on boats is used on these bars, making them suitable for patios, porches, and outdoor entertaining spaces.
Do Red Cloak bars work indoors as well?
Absolutely. These bars are designed for both indoor and outdoor use. Many customers install them in game rooms, basements, man caves, and entertainment rooms, then later move them outdoors or vice versa. The build and finish support both environments.
Why does Red Cloak use pressure treated wood that’s aged and oven cured?
Pressure treated wood adds durability, but if it isn’t properly aged and cured, it can continue to move and warp for years. Red Cloak only uses pressure treated wood that has already gone through the aging and oven curing process. This allows the wood to settle naturally before it’s sealed, helping prevent future movement and structural issues.
Why are Red Cloak bars built in a climate controlled facility?
Wood reacts to temperature and humidity changes. Building in a climate controlled environment ensures consistent conditions during construction, better adhesion of reclaimed barn wood, and a finished bar that stays level and stable once it’s installed in your space.
Are all Red Cloak bars handmade?
Yes. Every bar is built by hand, not mass produced by machines. That hands-on approach allows the builders to work with each individual piece of reclaimed wood, respecting its character and structure. It also means no two bars are ever exactly alike.
Will my bar look exactly like the photos online?
No, and that’s intentional. Each bar is made from reclaimed barn wood with its own grain patterns, knots, and history. While the size, layout, and features are consistent, the wood itself will always be one of a kind.
How long do Red Cloak bars last?
These bars are built to last for decades, not a few seasons. Many customers view their purchase as a generational piece, something that can be passed down along with the memories made around it. This is the opposite of throwaway furniture.
How long does it take to receive a custom bar?
Most bars are made to order with a typical lead time of six to eight weeks. Because each bar is built by hand using reclaimed materials, the focus is on doing it right, not rushing it out the door.
Is a Red Cloak bar a good holiday gift if it won’t arrive immediately?
Many customers purchase during the holidays knowing the bar will arrive later. A photo, a note, or a printed rendering makes for a meaningful gift, and the finished bar becomes something the whole family looks forward to when it arrives.
Can I customize my bar?
Yes. Red Cloak offers customization options depending on the bar style, including size, layout, and functional features. Specific options are listed on each product page or can be discussed directly with the team.
What is the return policy?
Please see our return policies located in the footer of our home page.
What are the shipping options?
We use UPS or USPS for many of our products. Our larger products must be shipped via LTL Freight.
What are the international taxes, duties, etc., that I have to pay?
International customers are responsible for all customs and duty taxes.
When will I receive my order?
While we ship our ready-to-ship products within 48 hours, many of our products are custom made and require a bit more production time.
What do I do if I never received my order?
Please reach out to us and we will make every effort to locate your package.
What do I do if I received a defective order?
Notify us immediately and we will gladly make things right for you.
How do I make changes to an order I’ve already placed?
Please email us at redcloakwooddesigns@gmail.com.
Where are you located?
We are located in Pennsylvania, United States.
How do I contact your company if my question isn’t answered here?
Please feel free to email any questions to redcloakwooddesigns@gmail.com.